2010 Consumer Complaints Catalogued
2010 Consumer Complaints Catalogued
2010 Consumer Complaints Catalogued

For the 11th consecutive year, identity theft was at the top of the list of complaints consumers submitted to the FTC. Of the more than 1.3 million complaints received by the agency in 2010, 19 percent were related to ID theft. A total of 11 percent of the complaints — nearly 145,000 — dealt with debt collection; some five percent dealt with internet services. For the first time, imposter scams — where fraudsters pose as friends, family, or government agents to trick people into sending them money — made the top 10. The new FTC report also includes complaint data by state, and data about the 50 metropolitan areas reporting the highest per capita incidence of complaints.


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